Privacy Policy

Privacy Policy

We handle all personal information within the company with utmost care, in compliance with the Australian privacy laws.

This page provides a summary of our Privacy Policy. To view the entire policy,  click this link.

To view out Website Terms or Use or Terms of Trade, click this link.

We collect information to provide you with the best service that we can. We need this information to deliver products and services to you, to complete transactions on your behalf and to better understand your requirements and preferences.

We may contact you for additional information or verification before accepting any order.

This information also allows us to provide you with offers that are of more specific interest or benefit to you.

We store your registration and ordering details so that you don’t have to provide them every time you shop with us. The personal information we collect is supplied by you and then verified for our database.

The information we collect includes your name, business name, address, delivery address, phone number and e-mail address.

A cookie is a small amount of information sent from a web server to your computer when you use our web site. This information does not personally identify you. It simply tells us what areas of our site your computer has visited. It also tells us if you have selected a product and put it in your shopping basket. It does not tell us your personal identity unless you are registered with us.

Our privacy policies and practices are reviewed and updated regularly with customer expectations and legislative changes.

  • We do not collect personal information when you visit our site unless you log on, place an order or register with us.
  • When you place an order, you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address, phone number and any specific delivery instructions. We may share this information with third parties which are involved in the processing of your order – for example, the financial institution that issued your credit card and the shipping carrier that will deliver your order.
  • Badger Australia is committed to reducing the risk of fraud. Our policy is to prosecute any cases of fraud that we identify. As a first time customer, you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if deemed appropriate, report this to the appropriate authorities.
  • We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.
  • When you log on to our site, we will ask you your e-mail address and user ID.
  • When you submit feedback or questions via e-mail, or contact us for information about our website, we will request your name and e-mail address. We use this information solely to respond to your inquiries.
  • When you enter a contest or other promotional feature, we may require your name, address, and e-mail address in order to assist us in managing the contest and to notify winners. We may ask for other information to enable us to improve our site or to send you special offers.
  • Our site contains links to other sites. Badger Australia is not responsible for the privacy practices or the content of other websites.
  • By default, all web server log files capture IP addresses. We may use your IP to help diagnose problems with our server, administer our website and to track web usage. This information is used internally and is not shared outside the company.

As part of these principles, customers who do not want to receive marketing offers through the mail or on the internet can contact us on 1300 305 275.

As the Federal Government introduces new privacy legislation, Badger Australia’s privacy policies are reviewed and updated as appropriate.

More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.

Badger Australia has found that attractive, graphics-rich emails are a quick, effective and low-cost way to communicate with customers and prospects about new, high tech products, clearance and auction items. We maintain an opt-out, user-customisable subscription service of email addresses of people requesting promotional emails.

We do not want to send emails to you if you would prefer not to receive them. Therefore, every email provides a way for you to unsubscribe from future emails. In addition, you can email: sales@badgeraustralia.com.au to manage your subscription. We also have administrative procedures in place to remove email addresses and domains that consistently send failure messages to our email servers

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